General terms and conditions

Privacy Statement Holiday Park Eiland van Maurik

Vakantiepark Eiland van Maurik is a commercial provider of accommodations and camping sites. This privacy statement covers the following parts of Holiday park Eiland van Maurik:

  1. Holiday Park Eiland van Maurik inclusief alle faciliteiten
  2. Eiland Events
  3. Jachthaven Eiland van Maurik


Safeguarding your privacy

We attach great importance to the protection of your privacy and consider it very important that your personal data is handled with care. First of all, we collect only those personal data from you that are necessary for a good service. In addition, personal data is carefully processed and secured by us. So you can be sure that we never sell your data to other parties. We also comply with the requirements of the privacy legislation. This means, for example, that we:

  1. Clearly state the purposes for which we process personal data. We do that through this privacy statement;  
  2. Limit the collection of personal data to only those personal data that are necessary for the purposes for which they are used;  
  3. First ask for express consent to process your personal data in cases where your consent is required;
  4. Not pass on your data to third parties, unless this is necessary to provide the requested service or when we are legally obliged to do so;
  5. When we share your data, make arrangements with third parties to ensure, among other things, that it is not used for other purposes;
  6. Take appropriate security measures to protect your personal data and require the same of parties who process personal data on our behalf;
  7. Respect your right to have your personal data available for inspection, correction or removal at your request. It is possible that you are on this photo. By agreeing to the terms and conditions you consent to this. Should you find a picture of yourself and want it removed, you can always indicate this by sending an e-mail to receptie@eilandvanmaurik.nl. We will then remove the photo as soon as possible. 
     
Eiland van Maurik uses the RECRON terms and conditions.

If you have any questions or comments after reading this privacy statement please contact us at:
Phone: +31 (0) 344- 691502
E-mail: receptie@eilandvanmaurik.nl
Post: Eiland van Maurik 7 4021 GG Maurik

What personal data do we use?

When using our services and websites, you leave certain data with us. This can be personal data. We do not always process all of the data listed below, but only the data that we need to be able to provide you with the correct service.

Personal data

Depending on the services and functionalities that you purchase from us via our website, by telephone, in writing or by e-mail, we may process the following personal data:  

  1. First name  
  2. Insertion
  3. Last name
  4.  Salutation
  5. Date of birth
  6. Street and house number
  7. Postal code
  8. City
  9. Country
  10. Language
  11. Telephone numbers
  12. E-mail address
  13. License plate
  14. Age
  15. IBAN number
  16. Bic code
  17. IP address
  18. Curriculum Vitae
  19. Motivation letter
  20. Educational level
  21. Information which you enter in an open field via a contact form
  22. Click behaviour website
     

 

The target groups of Holiday park Eiland van Maurik

Vacation park Eiland van Maurik is a lively family park and focuses on providing vacations for recreational purposes. The main booker must be at least 21 years old. Upon arrival, Holiday park Eiland van Maurik staff may ask for a deposit of up to €150 per accommodation. Groups of friends and stays for non-recreational purposes are not allowed. If you do not meet our target group, we reserve the right to cancel the booking or remove you from the park. Refunds are not possible. You are responsible for your own day visit and the timely departure from the park by your day visit (no later than 23:00). If this is not complied with, we hold the main booker responsible. 

We are not liable for theft and damage of your personal belongings. 


Why do we collect your personal data?

  1. Reservations: When we capture and complete a reservation, we document your information in our reservation system 'Every Office'.
  2. Registrations: In order to establish registrations for our facilities, we need some information from you.
  3. Application: To process the application. The data will be kept in our mailbox.
  4. Guest Survey: We will use your email address to send you an invitation to write a review.
  5. User Account: To manage your reservations, a user account is created. This allows you to view personal settings and reservations. If you want to have your data and/or account deleted you can send an e-mail to receptie@eilandvanmaurik.nl.
  6. Marketing Activities: To communicate with you by sending electronic newsletters and/or mail. The data is stored through the system 'Every office'. In addition, photographs and video recordings are made on our vacation park for promotional purposes. It is therefore possible that you will appear in one of these photographs or recordings.

We also use personal information for analytical purposes, to improve our services, to enhance the user experience and to improve the functionality and quality of our services. For this purpose, we use data from Google Analytics and Google Adwords. The obtained information, including your ip-address is stored by Google on servers in the United States. These data are stored for up to 38 months. Furthermore, we use Social Media to promote, improve and facilitate our own services. Questions, feedback and/or remarks that are made known to us by means of a private message may contain personal data.

Third Party Websites

This statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these websites will handle your personal data in a reliable or safe manner. Always read the privacy statement of the website in question before using it, for more information about how they handle your data.

Personal Data Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. If, in spite of this, you are unable to resolve the matter with us, you also have the right, under the privacy legislation, to lodge a complaint with the privacy supervisory authority, the Netherlands Personal Data Authority. You can contact the Data Protection Authority for this purpose.


Cookies

Through the browser settings on your computer you can delete placed cookies and refuse the placement of new cookies. Please note: if you refuse cookies and/or delete them, you may not be able to use all the features of a website and mobile apps. In addition, refusing or deleting cookies only has consequences for the computer and browser on which you perform this action.

Effective Date

This privacy statement went into effect on May 25, 2018.


RESERVATION AND PAYMENT

The reservation of a property can be made directly, via the Internet or by telephone with Vakantiepark Eiland van Maurik. We are available from 09:00 to at least 16:00. You will receive your reservation certificate/invoice within 1 week after requesting the reservation. This proof of reservation is your and our proof of booking. We also always have the right to cancel or interrupt bookings, if a property is not booked with us for recreational purposes. We also have the right to change the booking within 28 days before departure. The payment terms are as follows: 25% within 2 weeks, 75% 6 weeks before arrival. In case of Last Minute 100% before arrival. 


Rates

All prices are inclusive of VAT. Not included are any increases in the VAT rate and any additional government taxes that were not reasonably known or applicable at the time of publication of this webpage. Our prices are also fluctuating in nature. Prices are subject to misprints and printing errors.
Eiland van Maurik
Eiland van Maurik 7
4021 GG Maurik (Gld.)

 
KvK: 30252056
BTW: NL808366208B01
Iban: NL 20 ABNA 0245 5448 36
BIC: ABNANL2A

Cancellation and cancellation insurance

You can cancel your stay. We hereby make use of the RECRON-conditions. See below. 


Terms and conditions tourist places 
Terms and conditions accommodations
Terms and conditions Permanent stay
Terms and conditions HISWA




View here: The insurance card.
 

You can take out a cancellation insurance when booking. 
We use the conditions of the RECRON. If you take out cancellation insurance, you agree to these terms and conditions. 

The main booker must be at least 21 years of age. If you and/or your travel companions cause inconvenience, we reserve the right to remove you as a guest from the park with immediate effect. 

PREFERENCE

If you have a preference in terms of location, multiple bungalows next to each other or a particular rental object, we would like to comply with this if possible. The preferential costs are € 30,- per accommodation and € 15,- per pitch. 
No discounts are given. The name of the object or the number of the camping place mentioned on the reservation/confirmation is only valid when the preference fee mentioned in the reservation/confirmation has been paid.

BREAK

Crockery and other damages can be reported and compensated at the reception desk

 

Flood risk

Since Vacation Park Eiland van Maurik is located near the floodplains and on a headland, we have to deal with changing natural conditions. There may be periods when we have to deal with high water and therefore have to place our beach houses and port houses inside the dike. A stay in these accommodations can therefore be cancelled if these conditions occur or threaten to occur. We will of course work with you to find a suitable solution.